Terms of service

OVERVIEW
Welcome to Rematch! The terms “we”, “us” and “our” refer to Rematch. Rematch operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Rematch is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

1. Terms
The company Visagar Textiles Pvt. Ltd., also known as "Rematch" (referred to as “we,” “us,” or “our”), with its registered office at 907/908, Dev Plaza, S.V. Road, Andheri (W), Mumbai, Maharashtra, India - 400058, operates the website www.rematchonline.com (“Rematch” or “website”). By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using the site. If you do not agree to these terms, you should refrain from using the website.

2. Use License
By using our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your device to prevent unauthorized use. You agree to take full responsibility for all actions carried out under your account. Please ensure that the information you provide us is accurate and complete, and promptly notify us of any changes. We reserve the right to restrict or terminate accounts, modify content, or refuse service at our discretion without prior notice.

3. Grievance Officer
In accordance with the Information Technology Act, 2000, and its applicable rules, we have appointed a Grievance Officer to address any concerns. For grievances, please contact us at Customercare.Rematch@visagar.com.

4. Your Account
You are responsible for ensuring that your account credentials remain confidential. Unauthorized use of your account must be reported to us immediately. Any inaccuracies in the information you provide should be corrected promptly. We reserve the right to restrict, terminate, or modify your access to the website if necessary.

5. Privacy
Please review our Privacy Policy to understand how we handle your personal data. By using our website, you consent to the collection, use, and disclosure of your information as described in our Privacy Policy.

6. Access to the Website
While we strive to keep the website accessible at all times, interruptions may occur due to maintenance, updates, or unforeseen circumstances. We reserve the right to limit access or suspend services without notice to maintain operational efficiency.

7. Use of Website
You may not reproduce, duplicate, sell, resell, or exploit any portion of the website for commercial purposes without our express written consent. Unauthorized use of our trademarks, graphics, or proprietary information is strictly prohibited.

8. Your Conduct
You agree to use the website only for lawful purposes and refrain from activities that disrupt, damage, or impair its functionality. Prohibited uses include, but are not limited to, transmitting harmful content, engaging in illegal activities, or infringing upon the rights of others.

9. Refunds, Returns, and Shipping

All matters related to refunds, returns, cancellations, and shipping are governed by our Refund Policy and Shipping Policy, which form an integral part of these Terms and Conditions. For details regarding cancellations, returns, or refunds, please refer to our  Refund Policy. For information on order processing, delivery timelines, shipping charges, and related matters, please refer to our Shipping Policy. By using our services, you acknowledge that you have read, understood, and agree to comply with the terms outlined in the Refund Policy and Shipping Policy.

10. Reviews, Comments, and Other Content
You may submit reviews and comments as long as the content is lawful and non-objectionable. By posting content, you grant us a royalty-free, perpetual license to use, modify, and distribute the material.

11. Copyrights and Trademarks
“REMATCH” is the brand name and registered trademark belonging to M/s Visagar Textiles Pvt Ltd (referred herein by its brand – “Rematch”). All content on this website, including text, graphics, logos, and software, is the property of Rematch or its content providers and is protected by Indian and international copyright and trademark laws. Unauthorized use of our intellectual property is strictly prohibited.

12. Disclaimer
The website and its content are provided "as is" without any warranties, express or implied. We do not guarantee the accuracy, reliability, or completeness of the information presented on the website.

13. Indemnity
You agree to indemnify and hold us harmless against any claims, damages, or liabilities arising from your use of the website or breach of these Terms and Conditions.

14. Communications
By using our website, you consent to receive communications from us via email, SMS, or other methods. These may include promotional and transactional messages.

15. Amendments to Terms
We reserve the right to update these terms at any time. Changes will be effective immediately upon being posted on the website.

16. Governing Law and Jurisdiction
These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

17. Events Beyond Our Control
We are not liable for delays or failures resulting from events beyond our reasonable control, including natural disasters, technical issues, any other third party issues beyond our control or government restrictions.

Company Information
Visagar Textiles Pvt. Ltd.
Registered Office: 907/908, Dev Plaza, S.V. Road, Andheri (W), Mumbai, Maharashtra, India - 400058
Corporate Identification Number (CIN): U65990MH1995PTC094716
Brand: Rematch
Website: www.rematchonline.com

Customer Care: Customercare.Rematch@visagar.com