Shipping policy

At Rematch, we are committed to ensuring a seamless shopping experience by delivering your orders efficiently and securely. Please review our Shipping Policy to understand how your products will be shipped. For details on returns and refunds, kindly refer to our Return & Refund Policy.

1. Shipping Charges

• Free Delivery: Orders with a final cart value of ₹2,999 or more qualify for free shipping.

• Orders Below ₹2,999: A non-refundable delivery & handling charge of ₹100 will apply.

• Multiple Orders: Different carts/orders cannot be combined after placing the order.

2. Order Processing & Delivery Time

• Orders are processed within 1-2 business days (excluding weekends and holidays).

• Standard delivery time is 5-7 business days, depending on your location. Unforeseen delays may occur due to logistics, weather conditions, or government regulations.

3. Tracking Your Order

• Once dispatched, you will receive a tracking number via email or SMS.

• You can track your order on the courier partner’s website.

4. Address Accuracy

• Ensure that the shipping details provided are complete and accurate.

• Rematch is not responsible for delivery failures due to incorrect addresses.

5. Failed Deliveries & Reattempts

• If a delivery attempt fails due to incorrect information or recipient unavailability, the package will be returned to us.

• Re-delivery charges may apply.

6. Order Cancellations or Modifications

• Orders can be canceled or modified within 12 hours of placement.

• For further details, refer to our Return & Refund Policy.

For any queries regarding shipping, contact us at Customercare.Rematch@visagar.com.